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Hotel Lowe (Kinderhotels)

Serfaus, Austria
  • Looking out across the Tyrolean Mountains, Hotel Löwe has been created with an understanding that young families need entertainment away from the slopes. The exceptionally child-friendly resort has been designed with a soft play area, unique indoor water park and a first-class child-minding service. Meanwhile, older guests can enjoy the premium spa facilities, plush family-orientated suites and inclusive restaurant buffets. With all these facilities located with easy access to the slopes, who says family holidays have to be hard work?

    • The hotel in winterHotel Löwe
      The hotel in winter
    • A Baghira suiteHotel Löwe
      A Baghira suite
    • Caring staffHotel Löwe
      Caring staff
    • Simply lovely in summerHotel Löwe
      Simply lovely in summer
    • Man sized water slide!Hotel Löwe
      Man sized water slide!
    • The comfy lounge barHotel Löwe
      The comfy lounge bar
    • The panoramic heated poolHotel Löwe
      The panoramic heated pool
    • Relaxation with a viewHotel Löwe
      Relaxation with a view
    • A Löwen SuiteHotel Löwe
      A Löwen Suite
    • A Löwen suite stylish bathroomHotel Löwe
      A Löwen suite stylish bathroom
    • An impressive water parkHotel Löwe
      An impressive water park
    • Reminisce over the days eventsHotel Löwe
      Reminisce over the days events
    • The spa includes a hammamHotel Löwe
      The spa includes a hammam
    • Beautiful traditional detailsHotel Löwe
      Beautiful traditional details
    • The ice grottoHotel Löwe
      The ice grotto
    • A duplex Lion king suiteHotel Löwe
      A duplex Lion king suite
    • A kids club showHotel Löwe
      A kids club show
    • Löwen paradise soft play zoneHotel Löwe
      Löwen paradise soft play zone

    What to love

    What to know

    • The hotel’s indoor water park is unlike anything else you’ll come across in Europe. Centred around a network of swimming pools, the park is best described as a water playground, built with slides, waterfalls and water sprays.
    • With 212km of pistes, (125 km of which above 2,000m) its favourable altitude and state-of-the-art snow-making facilities make it a snow-assured region from the start of December to the end of April.
    • Hotel Löwe has a number of wellbeing and treatment facilities – perfect for some downtime away from the slopes. The spa resort features saunas, steam baths and an ice grotto. Massage, cosmetic and body treatments are also available at the resort.
    • There’ll be plenty of opportunity for swimming during your stay at Hotel Löwe. The panoramic outdoor pool is located on the top floor of the resort, complete with panoramic sun deck. The indoor pool is well-suited for a relaxed swim anytime of day and has a family-friendly spa zone.
    • The hotel’s restaurant offers an assorted buffet of world dishes, including authentic Tyrolean cuisine and a special children’s buffet. Kids can also dine with the Children’s Club, allowing mum and dad a private dinner together.
    • Löwe is an exclusive 4-star Kinderhotels® that offers a sophisticated service specially tailored to meet the needs of families. It is a Leading Family Hotels & Resorts® with a unique approach to all-round child care whilst providing recreation for the parents.
    • Priding itself on its fantastic childcare services, the Children’s Club takes children from babies up to the age of 13 on a range of exciting activities, while the huge, soft play centre and Löwe Theatre ensure that there’s always something to keep young minds occupied.
    • Hotel Löwe is the sister hotel to Hotel Bär. The older of the two resorts, Löwe was renovated in 2008, adding a newly designed lobby, reception, hotel bar and spa to this converted hunting lodge.
    • The hotel’s suites range from the Simba suite (35 sqm) up to the Lion King suite (80 sqm). Each suite has been arranged to accommodate for family set-ups, including separate children’s rooms, a living space and a range of facilities and amenities available.

    About this property

    • Sitting on a sunny plateau 1,400m above sea level and beautiful all year around, Serfaus is surrounded by the foothills of the Ötztal Alps, and has fantastic skiing, snowboarding and winter sports links.  Skiers and snowboarders are attracted by 204 superbly groomed kilometres of pistes, 125 km of which are at 2,000 m or more above sea level! With its favourable altitude and state-of-the-art snow-making facilities the region is absolutely snow-assured from the start of December to the end of April. It’s no wonder then that the owners of the enchanting Hotel Lowe decided to make their home, in what was once an old hunting lodge, based at the heart of the region. 

      Sharing its resort with the Hotel Bär,  these two exclusive 4-star superior Kinderhotels® offer a sophisticated service specially tailored to meet the needs of families. Furthermore, Leading Family Hotels & Resorts® have adopted a unique approach to all-round child care. Quite simply, the hotels follow the principle of providing fun and games for the children and recreation for the parents.

      Hotel Löwe is the very definition of a family-friendly hotel. Designed with a huge children’s indoor activity playground, indoor waterpark and an engaging kids’ club, there’s no end of things for younger guests to get stuck into. Meanwhile, mum and dad can make the most of the premium spa facilities, panoramic outdoor pool and fitness suite.

      Guests of Hotel Löwe have a choice from a range of family suites, ranging from the Simba suite (35 sqm) to the larger Lion King suite (80 sqm), which covers two floors. Each available suite has separate children and parent rooms, in addition to a spacious living room. Each suite is fitted with contemporary amenities such as free WiFi, while electronic baby monitoring systems are available upon request. Alternatively, the hotel offers a choice of 25-30 sqm family rooms for couples or singles with children.

      The hotel’s restaurant serves an elaborate buffet throughout breakfast time and lunch, and even a selection of cakes throughout the afternoon. Come evening a gourmet à la carte menu consisting of sumptuous international specialties and locally-inspired dishes is available. While a special children’s menu is also available. For an after-dinner digestif, the hotel’s bar has been designed with a refined Tyrolean manor décor, and has an extensive list of cocktails, wines and champagne.

    • The 60 tastefully decorated suites at the Löwe radiate a cosy but sophisticated atmosphere. Warm colours and high-quality materials make them a genuine home from home. What’s more, each suite offers a comprehensive range of facilities which are perfect for meeting the needs of families with children. Each suite has separate children’s bedrooms and a spacious living room and bedroom for parents. In addition to free WIFI, each suite at the Löwe features an electronic child and baby monitoring system in the form of a baby phone as well as baby-care sets at no extra charge. Löwe & Bär hotels operate a no-smoking policy out of consideration for children.

      Alternatively, the hotel offers a choice of 25-30 sqm family rooms for couples or singles with children. These offer an equally comfortable stay with the hotel’s typically pleasant, cosy atmosphere.

      Suites

      Simba Suite: the smallest suite with separate childrens’ bedroom at Hotel Löwe. It covers a total area of 35 m² and features an entrance hall containing a wardrobe with storage space. Parents enjoy a delightful living and sleeping area.  In addition, the Simba Suite contains a small separable children’s bedroom offering space for two children – sleeping in a bunk bed. The suite comes with a balcony faced to the South, a bathroom and separate WC.

      Bambini Suite: In addition to a spacious entrance hall with a large closet, it offers parents a pleasant living and sleeping area with charming, traditional corner bench seating around a rustic tiled stove – making it an ideal place for spending a memorable evening indoors. Further features include a separate little children’s bedroom (for up to two children in a bunk bed) and a bathroom with an extra shower and WC. The suite also has a south-facing balcony – perfect for enjoying hours of relaxation in the fresh air!  Size: Approx 40 m².

      Löwen Suite: Tthe Löwen Suite offers its guests a hall and a comfortable living and sleeping area for parents with a separate seating area and a spacious wardrobe. In addition, the Lion suite offers a separate bedroom for up to three children (two in the bunk bed and a child up to three years old in the cot).  The balcony faces south and is therefore very sunny: Enjoy hours of sublime relaxation and the magnificent views of the surrounding mountains. The bathroom is fitted with shower and bathtub. The suite also has a separate WC.  Size: Approx 50 m².

      Baghira Suite: Features a spacious entrance hall containing a wardrobe with large storage space. Parents enjoy a delightful living and sleeping area furnished in the elegant Tyrolean country manor style with traditional corner bench seating. In addition, the Baghira Suite contains a separable children’s bedroom offering additional space for two children. The suite comes with a spacious bathroom and separate WC. Size: Approx 55 m².

      Turm Suite: The Turm Suite bursts with flair thanks to a stylishly combined living room and bedroom for parents and a large south-facing recessed balcony which boasts magnificent views. Covering an area of 50-60 m², the Tower Suite has a large entrance hall with a large wardrobe and a spacious bathroom with an extra shower and separate WC. The combined living room and bedroom offers plenty of space to relax in and features a tasteful corner bench seating unit. In addition, a spacious bedroom can accommodate up to three children and is separated from the remaining living area.

      Panorama Suite: Covering an area of 70-75 m², the Panorama Suite is the second-largest of its kind in the hotel. It is divided up into two floors and features a large entrance hall, a big wardrobe and a spacious bathroom with an extra shower and a separate WC.

      A pleasant living room with traditional corner bench seating creates a cosy atmosphere for the whole family. The stairs leading up to the large parents’ bedroom (with its own TV) and two separable children’s rooms (with one to three beds) have child-safety gates at the top and the bottom. Outside, the balcony of the Panorama Suite faces southwest and offers magnificent views.

      Suite Lion King: Covering an area of about 80 m² across two levels, the Lion King suite has plenty of space for the whole family to feel at home. It is the largest suite in the Löwe and radiates a feeling of “majesty” in the true sense of the word. Downstairs, the suite offers a large entrance hall equipped with a large cabinet. The equally spacious bathroom also features an extra shower and a separate WC.

      A large living room with a traditional seating area and further seating around the rustic tiled stove invite guests to enjoy convivial hours at the end of the day over a glass of good wine. The downstairs level also offers two separate children’s bedrooms with two beds. But the highlight of the suite is the master bedroom upstairs: it can be reached via a free-standing staircase equipped with a child safety gate. A further attractive plus of the Lion King suite is the south-facing balcony.

      Rooms

      Family Room East: Has all the basics required by couples or singles with children. The accommodation is about 25–30 m² in size and features a small entrance hall as well as a bathroom with WC. In particular, the spacious living and sleeping area for parents and children radiates a pleasant atmosphere.

      Family Room Southwest:  Radiates a pleasant atmosphere and is suitable for couples or singles with up to two children. The room is about 25–30 m² in size and features an entrance hall as well as a charming living and sleeping area for parents and children. There is also a pleasant seating area and a bathroom with WC. The balcony is a beautiful place to while away the hours and offers tremendous views of the surrounding alpine peaks.

    • There is excellent all-round care and supervision for children of all ages at Löwe where they have a special and quite unique approach to child-minding and baby care.

      Children are divided up into different age groups and carefully looked after at least eight hours a day, six days a week. Different programmes meet the needs of each age group.

      The Children’s Clubs at the Löwe

      0-2 yrs:     Löwe Baby Club

      3-6 yrs:      Löwe Mini Club

      7-9 yrs:      Kids Club

      10-13 yrs: Teenie Club

      Children and young teenagers are looked after Sundays to Fridays from 8.30am to 9 pm (although supervision at the Baby Club is available until 8pm) . The actual organised programme of activities starts at 10am and runs from Monday to Friday.

      Löwe Baby Club: Babies and infants up to the age of two are tenderly looked after at least eight hours a day at the Löwe Baby Club. They have been awarded the “Baby-Perfekt” quality hallmark for their comprehensive range of services.

      Mini Club:  Children between three and six years of age are looked after at the Mini Club. Here they find everything a child can only dream of, from the five-storey soft play centre and giant climbing tower to a special crafts and creativity area.

      Kids Club: The Kids Club offers lots of outdoor games and sports activities for children between the ages of seven and nine. Children are carefully supervised whilst engaged exciting activities on offer including a pirates’ puzzle, the climbing wall, smugglers’ night, a treasure hunt and of course the children’s show. And there’s always plenty of action when they go rafting or abseiling down ravines. The programme of activities includes a sleep-over in an alpine hut, the giant Skyswing and the Adventure Mountains (with the Witch’s House and Explorer’s Trail) as well as the hotels’ very own School of Magic.

      Teenie Club: 10-year-olds and older children can look forward to an exciting, action-packed programme of different activities at the Teenie Club. From Monday to Friday they can try out all kinds of sports under the watchful eye of their supervisors and see how good they are at activities ranging from climbing, inline skating and mountain biking to smugglers’ adventures, ball games, canyoning and climbing in the forest high ropes garden. An outstanding highlight of the week is the staging of the children’s show in the Bär theatre.

      Löwe Children’s World

      In addition to a kindergarten the Löwe Children’s World also offers separate areas for crafts and puppets as well as creativity zones. There’s even a toddlers’ playroom for infants. Outdoors, the Löwe also has a fantastic sandpit for children to play in.

      The Löwe Paradise: The Löwe Paradise is a huge soft play centre offering countless attractions for children – a colossal games zone which is second to none. Among many other features your children are sure to love the giant ball pool and enjoy hours of romping around and playing ball games at the Löwe Paradise! Slides, a giant spider feature, lots of crawling tunnels and countless climbing opportunities await your children. At the Löwe soft play centre children are sure to find everything their hearts desire – and an enormous amount of fun.The best thing about it is that children’s fun and games are carefully supervised by our professional nannies. Secure in the knowledge that their children are in excellent hands, parents can treat themselves to some quality time off and enjoy a well-earned break. First-class child care and supervision at the Löwe make it all possible!

      The Löwe Theatre: offers visitors a large, professionally equipped stage and plenty of space for the audience. At the end of the holiday week, the Löwe Theatre acts as the venue for various shows in which children can display their talents in front of their proud Mums and Dads – after all, the youngsters have put a lot of time and energy into rehearsing an entertaining variety of dances, melodies and texts. From little theatrical and playback performances through to magic and fashion shows, children can express themselves and present their individual talents. What’s more, the Löwe Theatre is turned into a children’s cinema at regular intervals – and at long last, youngsters can be the audience and enjoy a genuine “movie experience” when children’s films are screened.

      Mealtimes at the Children’s Club

      Members of staff are more than delighted to look after your children at mealtimes. In addition to a children’s buffet in the evenings the hotel also offers a supervised lunch and evening meal for youngsters at the Children’s Club. It all adds up to great fun – children enjoy having meals together with their new friends under the tender care and supervision of professional child care workers.  As a result, parents can enjoy an evening meal just by themselves, secure in the knowledge that their children are being excellently looked after at the Löwe.

      Ski Lessons for Children/ The “Gentle birth” of child skiers

      “Gentle birth” is a highly successful idea developed by the Serfaus ski school for infants. It consists of a half-day ski course designed especially for young children (three-year-olds). Sometimes they can’t decide whether they want to learn to ski or prefer to play. This is why very young children are given the opportunity to play together with their supervisors and other children – they’re not forced into making either decision. Obviously, the supervisors have undergone a teacher training course and can gently show children how to ski. Based on the idea that everyone can (but isn’t forced to) take part, children have the freedom to become little expert skiers – by the end of the course they won’t want to be parted from their skis.

      The “Gentle birth” ski course is held in the Murmli Park, just below Hotel Bär in the centre of Serfaus from 10 am to 12 noon and at the Kinderschneealm on the Komperdell from 10.30 am to 12.30 pm. The park is open daily from 9 am to 4 pm and is free for all visitors. One important point, however: to avoid disappointment, please remember to book your place or places on half-day ski courses. In the interests of your children’s safety and protection you are kindly requested to take along a crash helmet, sun glasses, sun block and lip cream to the ski course.

      Löwe & Bär offer a special service for three and four-year olds taking part in the half-day skiing course. Child guests at the hotels are accompanied to the Murmli Park and picked up from there at midday. Once back in their respective hotel, children can then enjoy lunch together before a thrilling programme of fun and games gets underway in the afternoon. After an enjoyable day out on the slopes, parents can then collect their children straight from the Children’s Club.  See the facilities section for more details about the Murmli Park and the Kinderschneealm.

    • Restaurant & Bar

      The super inclusive board arrangement at the Löwe & Bär Kinderhotels® comprises sumptuous buffets throughout the day (including a lunch buffet followed in the afternoon by a delicious cakes buffet and variety of snacks) and a gourmet meal with an à la carte choice of dishes in the evenings.

      For your evening meal at the Löwe, choose from the many mouth-watering options on the exclusive multiple-course menu. The memorable atmosphere here makes the restaurant a superb place to indulge in culinary delights, either with the whole family or just for Mum and Dad. A salad and cheese buffet rounds off the gourmet experience. Also included in the super inclusive board arrangement at the Löwe are cold refreshments from the soft drinks fountain during the restaurant’s opening hours (except from 5 pm to 6 pm).

      Special restaurant features for young guests: The Löwe offers a special children’s buffet and an ice-cream buffet in the evenings.  Upon request, there are also supervised mealtimes at the Children’s Club – a fantastic experience for youngsters! This option gives Mums and Dads the opportunity to enjoy a quiet gourmet evening meal in a wonderful atmosphere just for themselves.

      Child-friendly facilities: high chairs, kids dinnerware and bibs are always available. What’s more, baby food (Hipp) is available the whole day and also during night on the small baby-buffet next to the restaurants entrance.

      The Bar: There is an elegant all-day bar in the Tyrolean manor house style offering a wide range of cocktail creations and long drinks.

      The Löwe Water Park

      The Löwe Water Park is a huge water games park featuring swimming pools with countless attractions for children. There’s no other park quite like it in Europe! There’s an indoor pool (12 x 6 m), a panoramic family outdoor pool (heated all year round to 33°C) and a family spa. So look forward to gigantic pleasure area with several pools, spa bliss for the whole family and numerous attractions offering water games for children. A further highlight is the Magic Eye, a giant tyre slide . It’s an amazing 80 m long and four storeys high. Riding the giant slide with single and double tyres is an incredible experience – not just for children but for adults, too! The Löwe Water Park also features Pirates’ World, a huge 10m high water games tower with several slides, a waterfall and water sprays. It all adds up to unrivalled thrills and spills in the water.

      The Löwe spa  – A new oasis of bliss for parents

      In addition to a family spa there is also spa suite reserved exclusively for adults! Warm colours in the rooms radiate a wonderfully pleasant atmosphere. The sauna area features a sauna, steam bath and an ice grotto. A lift takes you directly from the sauna suite to a panoramic haven of relaxation on the top floor. From there you can enjoy wonderful views of the surrounding mountain landscapes, making this just the right place for parents to wind down. There are also five tastefully designed treatment rooms for various massages and beauty treatments at the new Löwe Beauty and Health Club and a well equipped gym.

      Children’s Outdoor Activities

      The Kinderschneealm:  The Kinderschneealm, is an enormous 45,000 m² area for youngsters learning to ski. In addition to a comprehensive programme of child care and child-minding it features lots of amusing animal figures and chill-out zones for grown-ups.  A total of eight magic carpets take children in complete safety right up to the top. Other features include life-sized play figures, practice areas with obstacle courses, carousels, slides and a climbing tower. Children here are divided up into age groups and professionally looked after by specially trained skiing instructors. The Kinderschneealm also has separate viewing areas for parents.

      Murmli Park: Children can have great fun learning to ski here and at the Murmli Park. The latter is situated directly in Serfaus, just below Hotel Bär. The Murmli Park is spread across an area of 10,000 m² and offers “magic carpet” conveyors, a carousel and igloo as well as the “Gentle birth” programme of activities for 3 and 4-year olds learning to ski. Open daily from 9 am to 4 pm, the park is completely free of charge and ensures lots of fun for the whole family! Young children between the ages of three and four can benefit from the playful beginners course and learn to ski here. The courses always take place in the mornings (2 hours from 10 to 12 am). Prior registration is required no later than one day before the particular course is due to start. Tickets are available straight from the Löwe & Bär reception desks (starting at € 36,00 per day and child).

      Ski Lessons for Children/ The “Gentle birth” of child skiers:

      “Gentle birth” is a highly successful idea developed by the Serfaus ski school for infants. It consists of a half-day ski course designed especially for young children (three-year-olds). Sometimes they can’t decide whether they want to learn to ski or prefer to play. This is why very young children are given the opportunity to play together with their supervisors and other children – they’re not forced into making either decision. Obviously, the supervisors have undergone a teacher training course and can gently show children how to ski. Based on the idea that everyone can (but isn’t forced to) take part, children have the freedom to become little expert skiers – by the end of the course they won’t want to be parted from their skis.

      The “Gentle birth” ski course is held in the Murmli Park, just below Hotel Bär in the centre of Serfaus from 10 am to 12 noon and at the Kinderschneealm on the Komperdell from 10.30 am to 12.30 pm. The park is open daily from 9 am to 4 pm and is free for all visitors. One important point, however: to avoid disappointment, please remember to book your place or places on half-day ski courses. In the interests of your children’s safety and protection you are kindly requested to take along a crash helmet, sun glasses, sun block and lip cream to the ski course.

      Löwe & Bär offer a special service for three and four-year olds taking part in the half-day skiing course. Child guests at the hotels are accompanied to the Murmli Park and picked up from there at midday. Once back in their respective hotel, children can then enjoy lunch together before a thrilling programme of fun and games gets underway in the afternoon. After an enjoyable day out on the slopes, parents can then collect their children straight from the Children’s Club.

      Tobogganing, tubing run & children’s snowmobiles: Children can also enjoy plenty of thrills and spills away from the ski slopes when they go tobogganing, for example. Altogether, Serfaus-Fiss-Ladis offers 10 km of superbly groomed tobogganing runs. The Family Park in Serfaus features a 30 m long tubing run which can safely be used by children. Young thrill-seekers will also be delighted by an exciting snowmobile course reserved EXCLUSIVELY for children.

      Children’s activities for summer and winter

      Löwe & Bär offer a highly varied programme of highlights for children & teenagers all year round including children’s shows in the Löwe & Bär theatre, 3D cinema, Mimo the magic clown, the School of Magic and Fred’s Swim Academy. What’s more the programme of outdoor activities for children in summer is second to none. Rafting, X-Trees, climbing, the Serfaus Adventure World (with the Adventure Mountains and the Murmliwasser water games park) as well as the Fiss Summer Fun Park are just some of the highlights for children in summer.

      In winter the magical snowy peaks of Serfaus also fascinate children – At this time of year the Serfaus-Fiss-Ladis region looks as if it has come straight out of a fairy tale. This winter wonderland begs to be explored. The equally diverse programme of winter activities includes the Kinderschneealm, the Murmli Park (“Gentle birth” for beginners learning to ski) and tobogganing

    • Summer Fun-Park – Located above the mountain village of Fiss, the Summer Fun Park is home to rides known as the Fisser Flitzer toboggan run, the giant Skyswing and the Fisser Flieger flying machine. Essentially, you’re in for a lot of fun – while taking in the breathtaking scenery at the same time.

      Rafting – With the closest rafting club just 15km away, it’s the perfect opportunity to have a go at some adventure rafting. Each raft fits 8 to 12 people and you can opt for varying amounts of rapids on your journey. Great fun for all the family.

      Biking – The Serfaus region is home to an extensive network of paths and trails which are perfect for bike rides. Different trails offer varying difficulties, but all offer spectacular sights.

      Sledging – The Serfaus-Fiss-Ladis winter sports region has perfect conditions for a plethora of winter sports activities, even for those who aren’t particularly keen on skiing – the area is home to over 10km of perfectly-maintained sledging runs.

      Winter hiking – A slightly different way to experience the glorious alpine surroundings, the region has over 100km of groomed winter hiking trails – a brilliant group activity.

      Cross Country Skiing – For those who prefer cross country skiing to downhill skiing and snowboarding, there are a total of 119km of perfectly groomed cross-country skiing trails that beg to be enjoyed and offer fascinating panoramic views. Three trails featuring each level of difficulty (one blue, one red and one black) are located below and quite close to the village of Serfaus.

    • When to Travel

      Winter season: December to April, when the area is covered in a blanket of snow, this is a skiers and snowboarders paradise. February to April are the best months but the resort is an lovely place to be for the christmas and New Year festivities too.

      Summer season: Early June to early September, is ideal for that peaceful escape into the beautiful scenery and summer in the mountains with the flower blooms starting in early June.

      Autumn season: A quiet time in the alps but still with spectacular scenery and attractive prices for young families in particular.

      Location and directions

      Serfaus-Fiss-Ladis enjoys a superbly sunny location above the Inntal Valley on a plateau situated 1,400 m above sea level. Surrounded by the enchanting mountain peaks of the Samnaun Group and the foothills of the Ötztal Alps.

      How to get there:

      British Airways and Swiss have scheduled flights to Innsbruck.  Private or shared transfers will then take 1 hour (100km) to Serfaus.

      Alternatively there a number of low cost airlines such as Ryanair, Easyjet and Monarch flying to airports such as Innsbruck (1 hour) , Friedrichschafen (2 hours) and Memmingen (2 1/2 hours) within easy reach of Serfaus.

       

  • Please contact us on +44(0)1753 463 400 if you would like a tailor-made quote.